1. Information We Collect

We collect information necessary to provide our services, including your name, email address, phone number, billing and shipping details, order history, and account activity.

2. How We Use Information

Your information is used to process orders, manage accounts, provide customer support, improve our platform, and ensure secure transactions.

3. Payment Security

NovaWholesale does not store full payment card details. Payments are processed through secure third-party providers using industry-standard encryption.

4. Order Fulfillment & Shipping

To complete your orders, necessary details may be shared with logistics providers, suppliers, and shipping partners.

5. Cookies & Website Usage

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze site performance.

6. Communication

We may contact you regarding orders, account updates, support requests, and important service information.

7. Information Sharing

We do not sell personal data. Information is shared only when required for order processing, legal obligations, fraud prevention, or service operations.

8. Data Security

We implement security measures to protect user data. However, users are also responsible for maintaining account security.

9. User Rights

You may request access, correction, or removal of your personal data, subject to applicable legal and operational requirements.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements.

11. Contact

For any privacy-related inquiries, please contact NovaWholesale through the Contact Support page.